require_once() Fatal Error: File Exists

General PHP Help
#1

I’m not sure what exactly went wrong, but at some point I broke my roundcube installation. Now, when I try to access roundcube I get PHP Fatal error: require_once(): Failed opening required ‘program/include/iniset.php’ (include_path=’.:/usr/share/pear:/usr/share/php’) in /srv/www/roundcube/index.php on line 31

The file /usr/share/roundcubemail/program/include/iniset.php exists. Changing permissions does not seem to help. I also tried modifying index.php with the following

I’ve tried modifying the line a number of ways

[ul][li]require_once ‘program/include/iniset.php’;[/li]
[li]require_once(DIR . “/program/include/iniset.php”);[/li]
[li]require_once("/srv/www/roundcube/program/include/iniset.php");[/li]
[li]require_once ‘./program/include/iniset.php’;[/li]
[li]require_once ‘/program/include/iniset.php’;[/li][/ul]

With any of these versions I get an error.

When I call phpinfo() from within index.php I get"open_basedir => no value => no value" when called from the command line…

This site is configured to run within an apache virtualhost with the following settings:

<VirtualHost *:443>
ServerAdmin [email protected]
ServerName webmail.mydomain.com
DocumentRoot /srv/www/roundcube/
ErrorLog /srv/www/mydomain.com/logs/webmail-error.log
CustomLog /srv/www/mydomain.com/logs/webmail-access.log common
SSLEngine on
SSLCertificateFile /etc/httpd/certificate.pem
SSLCertificateKeyFile /etc/httpd/privkey.pem

RewriteBase /
SSLRequire %{SSL_CIPHER_USEKEYSIZE} >= 128

<Directory /srv/www/roundcube/>
Options +FollowSymLinks Indexes
AllowOverride All
order allow,deny
allow from all

Options Includes FollowSymLinks

<VirtualHost *:80>
ServerAdmin [email protected]
ServerName webmail.mydomain.com
Redirect permanent / https://webmail.mydomain.com

Running php 5.3.3
Zend Engine 2.3

#2

You said /usr/share/roundcubemail/program/include/iniset.php exists but I don’t see where you tried to require that path?

What is the path to index.php?

#3

Sorry, I mistyped. It should read /srv/www/roundcube/ exists. Also that is where index.php is located. I had previously had everything under /usr/share/roundcube/.

#4

That is pretty odd that it doesn’t work with the full path. Makes me think there is a permissions problem or the path is invalid.

Try this:

[php]require_once(dirname(FILE) . ‘/program/include/iniset.php’);[/php]

#5

Tried the [php]require_once(dirname(FILE) . ‘/program/include/iniset.php’);[/php] line and still the same error occurs…

I tried chmodding the include directory to 777 and that doesn’t help. How could the path be invalid? Any other ideas on what to try?

#6

I’m not sure what the problem could be. Maybe in your index.php paste this at the top and post the output here (remove any personal information)

[php]
echo “

”;

print_r($_SERVER);

echo “
”;
exit;
[/php]
#7

Here is the output:

( [HTTPS] => on [SSL_TLS_SNI] => webmail.mydomain.com [HTTP_HOST] => webmail.mydomain.com [HTTP_USER_AGENT] => Mozilla/5.0 (Windows NT 6.1; WOW64; rv:16.0) Gecko/20100101 Firefox/16.0 [HTTP_ACCEPT] => text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8 [HTTP_ACCEPT_LANGUAGE] => en-US,en;q=0.5 [HTTP_ACCEPT_ENCODING] => gzip, deflate [HTTP_CONNECTION] => keep-alive [HTTP_COOKIE] => SESScffa61ba61d02dd1118055ad087096cb=6Q_hKA6XYLQ_5DUZbnQwNBdOMBFzjMRWeEdV19cVPMM; SESS9ad974426b7ff8767fd7d2f411b05c35=b1s6mov3vrmngd3i37p4jnjj30 [PATH] => /sbin:/usr/sbin:/bin:/usr/bin [SERVER_SIGNATURE] => [SERVER_SOFTWARE] => Apache/2.2.15 (CentOS) [SERVER_NAME] => webmail.mydomain.com [SERVER_ADDR] => XX.XX.XX.XX [SERVER_PORT] => 443 [REMOTE_ADDR] => XX.XX.XX.XX [DOCUMENT_ROOT] => /srv/www/roundcube/ [SERVER_ADMIN] => [email protected] [SCRIPT_FILENAME] => /srv/www/roundcube/index.php [REMOTE_PORT] => 49985 [GATEWAY_INTERFACE] => CGI/1.1 [SERVER_PROTOCOL] => HTTP/1.1 [REQUEST_METHOD] => GET [QUERY_STRING] => [REQUEST_URI] => / [SCRIPT_NAME] => /index.php [PHP_SELF] => /index.php [REQUEST_TIME] => 1351885251 )

Thank you M@tt for all the tremendous help so far.

#8

I am really stumped on this one. Let’s see if PHP can find the file? In index.php again:

[php]
echo "iniset.php " . (file_exists(’/srv/www/roundcube/program/include/iniset.php’) ? “exists” : “does not exist”);
exit;
[/php]

#9

Interesting:

That code gives me “iniset.php does not exist”

#10

I assume you have ssh access? What happens when you stat the file?

stat /srv/www/roundcube/program/include/iniset.php

You are going to have to figure out why the file is not found. Either some kind of corruption, permissions, maybe even has a typo in the name? I don’t know. Good luck :slight_smile:

#11

stat gives me:

  File: `/srv/www/roundcube/program/include/iniset.php'
  Size: 4363      	Blocks: 16         IO Block: 4096   regular file
Device: 3ah/58d	Inode: 20909500    Links: 1
Access: (0777/-rwxrwxrwx)  Uid: (   48/  apache)   Gid: (   48/  apache)
Access: 2012-11-02 00:00:45.000000000 -0400
Modify: 2012-08-20 11:00:34.000000000 -0400
Change: 2012-11-02 15:28:32.000000000 -0400

With permissions at 777 I’m not sure how it could be a permissions issue. It’s not a typo…which I guess just leaves corruption, but if I open it in vim, why would php not be able to open it?

#12

If you stat /srv/www/roundcube/index.php does it have the same user/group?

Uid: ( 48/ apache) Gid: ( 48/ apache)

#13

Yeah, stat index.php gives me:

File: `index.php' Size: 11463 Blocks: 24 IO Block: 4096 regular file Device: 3ah/58d Inode: 20910037 Links: 1 Access: (0644/-rw-r--r--) Uid: ( 48/ apache) Gid: ( 48/ apache) Access: 2012-11-02 16:16:32.000000000 -0400 Modify: 2012-11-02 16:16:15.000000000 -0400 Change: 2012-11-02 16:16:16.000000000 -0400

#14

Unfortunately I’m all out of ideas.

#15

Could it be something in the apache config, or php.ini?

#16

The only thing I can think of is maybe if safe mode is on. I don’t know if that could cause a problem or not.

You can see in phpinfo() if it is on just look for ‘safe_mode’

#17

safe_mode is off.

I ran some code to show me the files in the directory:
[php]$directory = “/srv/www/roundcube/program/”;

$files1 = scandir($directory);
print_r($files1);[/php]

When I run it with “/srv/www/roundcube/” everything is there as expected. Same goes for “/srv/www/roundcube/program/”. For “/srv/www/roundcube/program/include/” I get nothing…

#18

Can you paste the directories here

ls -lh /srv/www/roundcube/program/

and

ls -lh /srv/www/roundcube/program/include/
#19

ls -lh /srv/www/roundcube/program/

total 28K -rw-r--r-- 1 apache apache 56 Aug 15 12:44 blank.gif -rw-r--r-- 1 apache apache 118 Aug 15 12:44 blocked.gif drw-r--r-- 2 apache apache 4.0K Nov 2 16:34 include drw-r--r-- 3 apache apache 4.0K Sep 15 02:48 js drw-r--r-- 2 apache apache 4.0K Sep 15 02:48 lib drw-r--r-- 71 apache apache 4.0K Sep 15 02:48 localization drw-r--r-- 6 apache apache 4.0K Sep 15 02:48 steps

ls -lh /srv/www/roundcube/program/include/

total 944K -rwxr--r-- 1 apache apache 2.8K Aug 15 12:44 clisetup.php -rwxr--r-- 1 apache apache 21K Aug 15 12:44 html.php -rwxr--r-- 1 apache apache 4.3K Nov 2 16:34 iniset.php -rwxr--r-- 1 apache apache 4.3K Nov 2 16:34 iniset.php.new -rwxr--r-- 1 apache apache 4.3K Aug 20 11:00 iniset.php.orig -rwxr--r-- 1 apache apache 68K Aug 20 11:00 main.inc -rwxr--r-- 1 apache apache 50K Aug 15 12:46 rcmail.php -rwxr--r-- 1 apache apache 17K Aug 15 12:44 rcube_addressbook.php -rwxr--r-- 1 apache apache 3.3K Aug 15 12:44 rcube_browser.php -rwxr--r-- 1 apache apache 16K Aug 15 12:44 rcube_cache.php -rwxr--r-- 1 apache apache 11K Aug 15 12:44 rcube_config.php -rwxr--r-- 1 apache apache 33K Aug 15 12:44 rcube_contacts.php -rwxr--r-- 1 apache apache 1.8K Aug 15 12:44 rcube_content_filter.php -rwxr--r-- 1 apache apache 9.3K Aug 15 12:44 rcube_html_page.php -rwxr--r-- 1 apache apache 40K Aug 15 12:44 rcube_imap_cache.php -rwxr--r-- 1 apache apache 112K Aug 15 12:44 rcube_imap_generic.php -rwxr--r-- 1 apache apache 151K Aug 15 12:44 rcube_imap.php -rwxr--r-- 1 apache apache 7.3K Aug 15 12:44 rcube_json_output.php -rwxr--r-- 1 apache apache 68K Aug 15 12:44 rcube_ldap.php -rwxr--r-- 1 apache apache 23K Aug 15 12:44 rcube_mdb2.php -rwxr--r-- 1 apache apache 29K Aug 15 12:44 rcube_message.php -rwxr--r-- 1 apache apache 14K Aug 15 12:44 rcube_plugin_api.php -rwxr--r-- 1 apache apache 8.5K Aug 15 12:44 rcube_plugin.php -rwxr--r-- 1 apache apache 1.8K Aug 15 12:44 rcube_result_set.php -rwxr--r-- 1 apache apache 16K Aug 15 12:44 rcube_session.php -rwxr--r-- 1 apache apache 16K Aug 15 12:44 rcube_shared.inc -rwxr--r-- 1 apache apache 15K Aug 15 12:44 rcube_smtp.php -rwxr--r-- 1 apache apache 18K Aug 15 12:44 rcube_spellchecker.php -rwxr--r-- 1 apache apache 2.1K Aug 15 12:44 rcube_sqlite.inc -rwxr--r-- 1 apache apache 5.2K Aug 15 12:44 rcube_string_replacer.php -rwxr--r-- 1 apache apache 47K Aug 15 12:44 rcube_template.php -rwxr--r-- 1 apache apache 21K Aug 15 12:44 rcube_user.php -rwxr--r-- 1 apache apache 26K Aug 15 12:44 rcube_vcard.php

and for good measure:
ls -lh /srv/www/roundcube/

total 96K drw-r--r-- 2 apache apache 4.0K Nov 1 13:14 bin -rw-r--r-- 1 apache apache 58K Nov 2 15:29 debugtxt -rw-r--r-- 1 apache apache 12K Nov 2 17:30 index.php drw-r--r-- 29 apache apache 4.0K Sep 15 02:48 plugins drw-r--r-- 7 apache apache 4.0K Nov 2 17:14 program -rw-r--r-- 1 apache apache 26 Aug 15 12:44 robots.txt drw-r--r-- 3 apache apache 4.0K Sep 15 02:48 skins

#20

I have absolutely no idea what the problem is. Maybe you can find a forum with system admins because I don’t think this has anything to do with PHP. Good luck

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