Newbie help with PHP Mail form

General PHP Help
#1

HI everyone,

First post, been lurking for a while, find the board very helpful, but cant seem to find the answer to my particular problem, so thought I would register and ask…

I have a very simple .php mailform to email script (below message) which I have tested on my own server and it works fine. However, when I upload the script to the actual server I need it to be running from, it errors out every time.

You can test the form http://www.provokedesign.net/cgi2/php_email/feedbackform.htm

Which references the following .php form: http://www.provokedesign.net/cgi2/php_email/feedbackform.php

Could this possibly be a server configuration problem?

Your help is very much appreciated guys, so thanks in advance.

Martyn.

#2

Could you provide a bit more detail? Perhaps some specific info about the errors? What messages, what page, etc…

I really don’t want to go and fill out a long form just to see potential errors.

#3

Hi,

Thanks for the response.

In answer to your questions, the error message is the actual ‘error.htm’ page which is referenced in the .php form.

This is the actual .php form:

[code]<?php

// get posted data into local variables, these are required fields…
$EmailFrom = “approval”;
$EmailTo = "[email protected]";
$Subject = “Feedback Form from adecco.linney.com”;
$branchnumber = Trim(stripslashes($_POST[‘branchnumber’]));
$name = Trim(stripslashes($_POST[‘name’]));
$telnumber = Trim(stripslashes($_POST[‘telnumber’]));
$dateandtime = Trim(stripslashes($_POST[‘dateandtime’]));
$rateordersite = Trim(stripslashes($_POST[‘rateordersite’]));
$newsitecomments = Trim(stripslashes($_POST[‘newsitecomments’]));

// validation
$validationOK=true;
if (Trim($rateordersite)=="") $validationOK=false;
if (!$validationOK) {
print “”;
exit;
}

// prepare email body text
$Body = “”;
$Body .= "Branch Number: ";
$Body .= $branchnumber;
$Body .= “n”;
$Body .= “n”;
$Body .= "Name: ";
$Body .= $name;
$Body .= “n”;
$Body .= “n”;
$Body .= "Tel Number: ";
$Body .= $telnumber;
$Body .= “n”;
$Body .= “n”;
$Body .= "Date and Time: ";
$Body .= $dateandtime;
$Body .= “n”;
$Body .= “n”;
$Body .= "Rate Order Site: ";
$Body .= $rateordersite;
$Body .= “n”;
$Body .= “n”;
$Body .= "New Site Comments: ";
$Body .= $newsitecomments;
$Body .= “n”;
$Body .= “n”;
$Body .= "Site Improvement Suggestions: ";
$Body .= $siteimprovementsuggestions;
$Body .= “n”;
$Body .= “n”;
$Body .= "Helpline Assistance Rating: ";
$Body .= $HelplineAssistanceRating;
$Body .= “n”;
$Body .= “n”;
$Body .= "Satisfied With Adecco Line Staff: ";
$Body .= $SatisfiedWithAdeccoLineStaff;
$Body .= “n”;
$Body .= “n”;
$Body .= "Comments About Adecco Support: ";
$Body .= $CommentsAboutAdeccoSupport;
$Body .= “n”;
$Body .= “n”;
$Body .= "Orders Delivered On Time?: ";
$Body .= $orders;
$Body .= “n”;
$Body .= “n”;
$Body .= "Any Issues with Orders: ";
$Body .= $orderissues;
$Body .= “n”;
$Body .= “n”;
$Body .= "Packaged Well? Any Damage Suffered in Transit?: ";
$Body .= $transitcomments;
$Body .= “n”;
$Body .= “n”;
$Body .= "Any Comments Regarding Your Order, or Delivery of Orders?: ";
$Body .= $ordercomments;
$Body .= “n”;
$Body .= “n”;
$Body .= "Any Suggestions on Improving Our Relationship with Adecco Branches?: ";
$Body .= $improvementsuggestions;
$Body .= “n”;
$Body .= “n”;
$Body .= "Any Other Comments You Would Like To Make?: ";
$Body .= $othercomments;
$Body .= “n”;

// send email
$success = mail($EmailTo, $Subject, $Body, “From: <$EmailFrom>”);

// redirect to success page
if ($success){
print “”;
}
else{
print “”;
}
?>
[/code]

Admin Edit: Closed the CODE tag

#4

Well 2 things will re-direct to the ERROR.HTM page. One is if there is an error in sending the email from

 // send email
    $success = mail($EmailTo, $Subject, $Body, "From: <$EmailFrom>");

    // redirect to success page
    if ($success){
      print "<meta http-equiv="refresh" content="0;URL=ok.htm">";
    }
    else{
      print "<meta http-equiv="refresh" content="0;URL=error.htm">";  // <---- ERROR PAGE
    }

However, are you sure you are getting that far?

What about further Up the page where there is the “VALIDATION” :

 // validation
    $validationOK=true;
    if (Trim($rateordersite)=="") $validationOK=false;
    if (!$validationOK) {
      print "<meta http-equiv="refresh" content="0;URL=error.htm">";
      exit;
    }

Is it actually validating properly? Perhaps a “Re-Direct” to somewhere ELSE for the validation or at least passing it an Error message indicating Why this page was reached.

 print "<meta http-equiv="refresh" content="0;URL=error.htm?msg=ValidataionError">";

Or some other unique id that can then be parsed in the Error Page to determine the reason for the error.

#5

Hi,

Thanks for the help peg110.

I have tried your suggestions, on the error page (enquiryerror.htm) do I need to input a for field to parse the message from the ‘URL=error.htm?msg=ValidataionError">";’ tag?

#6

Yes…

To use my “Example” you could do something like:

// Get the Error message if passed if not... Make it an Unknown error.
$msg = !empty($_GET['msg']) ? trim($_GET['msg']) : "Unknown Error"

//Decide What type of error you have and do something with it.
Switch ($msg) {
   Case "ValidataionError" :
           Echo "THERE was an Error Validating Your Data";
           break;

   Case "SomeOtherError" :
           Echo "THERE was SOME OTHER Error in Your Data";
           break;
   Case "Unknown Error" :
           Echo "THERE was an Unknown Error with Your Data";
           break;
default:
           Echo "THERE was an Unknown Error not covered in other error messages with Your Data";
           break;
}
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