I am wondering if anyone can help me troubleshoot a laptop monitor.
i will not mention brand or model to avoid legal issues for our wonderful community. Thus, i have a laptop/notebook with Windows 10. The system is a year old. I woke up one morning and the monitor frame was broken. I was shocked and i couldn’t understand what had happened. I looked around a bit and i noticed that the hinge had burst overnight. The hinge is screwed into plastic. Unbelievable! Anyway, i still have a warranty, so i contacted the manufacturer. Long story short, the manufacturer tried to charge me for the repair despite the hinge breaking being a known issue with the model. After pointing this out, they repaired the hinge. However, the monitor still goes black, so they didn’t fully repair the damage caused by the faulty hinge. So, i cannot see my desktop now. Sometimes the system starts and i can see the desktop. Suddenly the screen flickers like some sort of intereference, then it goes black or even all white.
Is this a cable/connector issue? or is it the monitor? i am not a repairman, so i am not sure.
any opinions are welcome. I’d like to try to solve the issue before i give up and buy an external monitor.