# Rd-mailform.php stopped working

**URL:** <https://www.phphelp.com/t/rd-mailform-php-stopped-working/36086>\
**Category:** General PHP Help\
**Created:** [March 28, 2024, 4:27pm UTC](https://www.phphelp.com/t/rd-mailform-php-stopped-working/36086 "2024-03-28T16:27:48Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![beorning](https://www.phphelp.com/letter_avatar_proxy/v4/letter/b/3d9bf3/32.png) [@beorning](https://www.phphelp.com/u/beorning)\
**Post date:** [March 28, 2024, 4:27pm UTC](https://www.phphelp.com/t/rd-mailform-php-stopped-working/36086/1 "2024-03-28T16:27:48Z")

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Low skills newbie here, conscripted as the IT dept of a 4 person office.  
We launched a website about a year ago that I had created from a monster template. It has a contact form using rd-mailform.php. It was working when we launched but recently we have found it is not working. Last time it was working for sure was November. It is very low volume, a local appraisal company.

The webhost (a local mom&pop) said he could not help debugging the script and I have only the most rudimentary knowledge of the coding involved.

If someone could point me in the right direction, I will appreciate it.

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**Author:** ![jaybo](https://www.phphelp.com/user_avatar/www.phphelp.com/jaybo/32/3923_2.png) [@jaybo](https://www.phphelp.com/u/jaybo)\
**Post date:** [March 28, 2024, 5:24pm UTC](https://www.phphelp.com/t/rd-mailform-php-stopped-working/36086/2 "2024-03-28T17:24:03Z")

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When you say “we have found it is not working” - Can you send any error information from the console or any further descriptive information as to what happens when you attempt to send the contact form?

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**Author:** ![beorning](https://www.phphelp.com/letter_avatar_proxy/v4/letter/b/3d9bf3/32.png) [@beorning](https://www.phphelp.com/u/beorning)\
**Post date:** [March 28, 2024, 5:34pm UTC](https://www.phphelp.com/t/rd-mailform-php-stopped-working/36086/3 "2024-03-28T17:34:54Z")

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I’ll work on that - as I say conscripted to IT.  
It will take a day but I’ll get some real info. If I go to the site from a non-office computer and try to send the form - it gives me a sending pop up but never finishes.

I will get real data on what’s going on.
